We are Problem Solvers

At Hostinger, problem-solving is not just a skill—it's a culture that empowers both our team and customers to thrive online.

What is a Problem Solver?

It's a six-month initiative to sharpen our problem-solving skills, focus on what really matters, and create a bigger impact—faster and with more fun.

Everything is about your mindset!
No additional day-to-day activities for team members. Train your problem solver muscle, remember to dot your colleagues who shows problem solver attitude, skills or mastery in it.
Highlight on this skill/quality for managers - notice, develop and help people grow.

Start dotting! During all 6 months, recognise your peers for their problem-solving and coaching skills.

Managers will assess the team's current problem-solving skill level. This will be our starting point for the Problem Solvers' Quest game..

We'll have check-ins to see who's reached each island and track our overall progress with the interactive dashboard.

Every challenge is an opportunity to enhance customer experience and help them achieve success online.

Stay open to change, quickly adjust to new situations, and embrace innovation.

Take initiative and responsibility, ensuring problems are fully resolved, not just patched.

Work as a team to learn from each other and contribute to a shared knowledge base. Care about other teams' success and progress.

Use analytics, customer feedback, and internal knowledge to make well-informed choices.

Strive to refine processes, remove inefficiencies, and always look for ways to do better.